To return a returnable item to Classic Pilates Designs, Buyer must call or email Classic Pilates Designs Customer Service to receive a Return Merchandise Authorization (RMA) number.
Classic Pilates Designs warrants and represents that the products listed below shall be free from defects in materials or workmanship for the duration of the warranty period for such product. This warranty extends only to the original Buyer. At Classic Pilates Designs sole option, we will repair, replace or refund the purchase price of any defective product covered by the foregoing warranty and we shall cover any shipping and insurance costs in connection therewith. Any return of products to us pursuant to the foregoing warranty are sometimes referred to in these Terms and Conditions of Sale as a “Warranty Return.” In order to make a Warranty Return, you must follow the Warranty Return Procedure below.
What is not covered: The Limited Warranty above does not cover normal wear and tear; damage caused by failure to follow instructions, misuse, abuse, modification, unauthorized repair; scratches to the finish, or tears or indentations in the upholstery or foam, whether covered by upholstery or overmolded.
Exclusion of all other warranties: Except for the limited warranties detailed above, Classic Pilates Designs expressly disclaims all other warranties, whether express or implied, including any implied warranties of merchantability, quality or fitness for a particular purpose. Classic Pilates Designs assumes no responsibility whatsoever with respect to the use or disposition of its products by Buyer. No oral or written information or advice given by Classic Pilates Designs or any of its representatives shall create a warranty, whether express or implied, or in any way alter the scope of this exclusion of warranties. Some jurisdictions do not allow the exclusion of implied warranties, so the exclusions contained in this paragraph may not apply to you. In such event, any implied warranty shall be limited in duration to ninety (90) days from the date of invoice or to the minimum period prescribed by law. By accepting delivery of any product, buyer acknowledges and agrees that Classic Pilates Designs has made no representations or warranties, express or implied, to or for the benefit of Buyer which contradict any of the foregoing.
For all returns based on the Warranty detailed above, Buyer must call or email Classic Pilates Designs Customer Service to receive a Return Merchandise Authorization (RMA) number.